Second Annual Conference on Emerging Trends in Marketing

The second edition of Conference on Emerging Trends in Marketing on ‘Marketing in Turbulence Time’ was held on October 28, 2016 at SDMIMD. Mr. V. Neeraj Kumar, CEO, Edutain Learning Systems, delivered the keynote address during the inaugural session. Mr. Neeraj Kumar started by elucidating on what today’s customers look for – “easy, now and enjoy”, highlighting the trends that are likely to impact marketing which includes Fantasy Adventure, Cocooning (Products & Services to Customer doorstep), Customer Vigilante, Down Ageing, Small Indulgence and Being Alive. Mr. Neeraj Kumar emphasised that to be trend agnostic, the organisation has to focus on customer delight which can be enabled through big data & data analytics; and, marketing in turbulent times is possible only by winning the trust of customers. Highlighting the importance of customer in his address he said ‘winning companies are those who can convert the customers’ wants to needs and delight the customers in the processes. In his address, Mr. Neeraj Kumar talked about how social media and guerrilla marketing can help businesses enhance their marketing intelligence.
Earlier Dr. N.R. Parasuraman, Director, SDMIMD, addressed the gathering and highlighted the activities and initiatives of the institute in academic endeavour. Conference Chair Prof. S. Jayakrishnan, welcomed the gathering, and Prof. R. Sugant, Conference Co-Chair, proposed the vote of thanks. 
The conference attracted more than 30 papers on the theme from both academic and corporate world. The deliberations which was happened in multiple track sessions discussed on the conference theme. The invited talk by Prof. Randy and valedictory address by Dr. M.R. Suresh, Professor – Marketing, SDMIMD, Mysuru, were part of the conference schedule. 

Photo Gallery